Come funziona Amazon Echo

Nov 16 2016
Amazon Echo potrebbe sembrare un altoparlante Bluetooth cilindrico, ma potrebbe essere effettivamente il computer a controllo vocale che finalmente ci accompagnerà nel futuro?
Alexa può farti compagnia praticamente ovunque nella tua casa.

Amazon Echo potrebbe sembrare un altoparlante Bluetooth cilindrico e in parte lo è. Il dispositivo è dotato di altoparlanti omnidirezionali integrati che riproducono musica e altro audio. Ma fa molto di più. Come gli smartphone con capacità di riconoscimento vocale, Echo è un altro passo avanti verso i computer di fantascienza a controllo vocale che vediamo in televisione e nei film da decenni.

Puoi chiedere al gadget di riprodurre musica, dirti le previsioni del tempo, aggiungere alla tua lista di cose da fare, leggere il tuo programma o le notizie e molto altro. Se disponi di dispositivi smart home compatibili, puoi dire a Echo di abbassare le luci o di accendere o spegnere gli elettrodomestici. In base alla progettazione, interagisci con il dispositivo a mani libere in modo da non dover interrompere tutto e armeggiare con il telefono o accedere a un computer (sebbene sia necessario accedere a un'app o a un sito Web per configurare alcune delle sue impostazioni). Vuoi ascoltare un po' di Beethoven mentre ti sistemi i capelli, crei un po' di luce d'atmosfera e scaldi il forno intelligente nell'altra stanza? L'eco è per te.

Echo si connette a Internet tramite la rete Wi-Fi domestica. È sempre acceso e ascolta la parola magica per svegliarlo. Una volta che lo sente, il dispositivo raccoglie i comandi vocali che seguono e li invia a un servizio di riconoscimento vocale naturale nel cloud chiamato Alexa Voice Service, che li interpreta e restituisce la risposta appropriata. Il dispositivo dispone di una serie di microfoni in grado di captare la tua voce dall'altra parte della stanza, anche su musica e altri rumori ambientali.

Amazon aggiunge continuamente più servizi a Echo e ha reso disponibile il servizio cloud Alexa per l'uso da parte di sviluppatori di terze parti, aprendolo a molte possibilità future.

Contenuti
  1. Hardware dell'eco
  2. Altre informazioni tecniche
  3. Cosa può fare Amazon Echo
  4. Come usare l'eco
  5. Pro e contro di Amazon Echo

Hardware dell'eco

Amazon Echo ha avuto un piccolo aiutante, il Dot, a marzo 2016.

Amazon Echo è un dispositivo cilindrico che misura circa 23,5 centimetri di altezza e 8,3 centimetri di diametro. Un pulsante di attivazione/disattivazione del microfono e un pulsante di azione nella parte superiore del dispositivo forniscono alcune opzioni di controllo e poggiano su un anello che puoi ruotare per regolare il volume dell'altoparlante . Ma il controllo principale è l'array di sette microfoni integrato nella parte superiore, che utilizza la tecnologia beamforming e la cancellazione del rumore per "ascoltare" la tua voce (cioè registrarla e inviarla al cloud).

Un anello luminoso sul bordo esterno superiore fornisce informazioni sullo stato, come il livello del volume e se il dispositivo è in streaming audio o se il microfono è spento, tramite vari colori e movimenti della luce. Un LED che ti consente di conoscere lo stato della connessione Wi-Fi del dispositivo si trova vicino alla base, appena sopra il cavo di alimentazione. Echo viene fornito con un alimentatore da 21 watt, che è la sua unica fonte di alimentazione. Scusa, non puoi portarlo con te.

Il dispositivo incorpora due altoparlanti interni rivolti verso il basso: un woofer da 2,5 pollici (6,4 centimetri) e un tweeter da 2 pollici (5 centimetri). Occupano all'incirca la metà inferiore del cilindro. Sono ricoperti di stoffa e i fori degli altoparlanti consentono al suono di viaggiare fino alle orecchie. Secondo quanto riferito, una porta reflex nella camera d'aria sopra gli altoparlanti riduce la distorsione e migliora il suono del woofer.

Gli smontaggi hanno rivelato che il dispositivo contiene tre circuiti stampati. Una piccola scheda nella parte inferiore contiene driver di alimentazione e altoparlanti Texas Instruments (TI). Una scheda circolare nella parte superiore (integrata nella rotellina di controllo del volume) ospita i componenti per i pulsanti di controllo, la rotellina del volume, i LED di stato e i microfoni. Una scheda rettangolare montata lateralmente sopra gli altoparlanti contiene i cervelli e i componenti di comunicazione, inclusi i seguenti [fonti: Cunningham, Detwiler, Ifixit]:

  • Processore multimediale digitale TI DM3725 ARM Cortex-A8 Core
  • Un circuito integrato (IC) di gestione dell'alimentazione TI
  • 4 gigabyte (GB) di memoria flash NAND
  • 256 megabyte (MB) di memoria ad accesso casuale (RAM) LPDDR1
  • Un modulo Qualcomm Atheros QCA6234 dual-band 802.11n WiFi e Bluetooth 4.0.

Ma come scoprirai più avanti in questo articolo, i veri cervelli dietro il dispositivo riposano nel cloud.

Un telecomando opzionale è venduto separatamente. Il telecomando include un microfono, un pulsante di conversazione e un track pad direzionale (con i simboli di riproduzione/pausa, precedente, successivo e volume) per un facile controllo dell'audio.

Amazon Echo Dot

Se ti piace avere un assistente a mani libere con attivazione vocale, un altro dispositivo da considerare è Amazon Echo Dot. A 1,3 pollici di altezza per 3,3 pollici di larghezza, il Dot occupa meno spazio dell'originale Amazon Echo ed è più economico da avviare. L'Echo Dot di prima generazione è stato rilasciato a marzo 2016 per $ 89,99, ma un modello di seconda generazione con un processore più potente è stato rilasciato a ottobre 2016 per soli $ 49,99. Il piccolo altoparlante di Dot non è impressionante come il woofer e il tweeter di Amazon Echo, ma a differenza di Echo, l'Echo Dot può essere accoppiato con altoparlanti esterni tramite Bluetooth o il suo jack audio da 3,5 mm. Puoi spargere più punti in tutta la casa per ottenere informazioni da Alexa, riprodurre musica, effettua ordini o controlla la tua casa intelligente da più di una stanza senza dover portare un telecomando (sebbene il telecomando opzionale funzioni con Echo o Echo Dot). Se hai più di un Echo o Echo Dot a portata d'orecchio, secondo quanto riferito, Alexa utilizzerà qualcosa chiamato Echo Spatial Perception (ESP) per risponderti dal dispositivo più vicino.

Other Technical Info

Ford executives Greg Hart (left) and Mark Fields discussed the Amazon Echo during the Consumer Electronics Show in January 2016.

Without a connection to a home WiFi network, it'll be impossible to use your Amazon Echo. The device supports dual-band 802.11 a/b/g/n WiFi network connectivity. It can't be used with ad-hoc, peer-to-peer, or enterprise networks or public networks that require extra authentication steps (like many hotel, coffee shop or airport networks).

The bulk of the work isn't taking place on the device itself. Echo sends your voice commands via your WiFi network to Alexa Voice Service to be interpreted and acted upon. Alexa is a cloud service, which means it's a software-based service running on a lot of powerful servers in one or more data centers, accessed via the Internet.

Alexa parses your spoken words, interprets the commands and routes them to the appropriate web service to get the right response. Alexa then converts the response (whether from an Alexa service or a third-party web app) and sends it back via audio to your Echo, and in many cases via text and graphical cards to the Alexa app home screen.

A social creature, Echo connects to other devices (like your smartphone) via Bluetooth. It supports audio streaming from smartphones and tablets via Advanced Audio Distribution Profile (A2DP) and voice control via Audio/Video Remote Control Profile (AVRCP).

You can manage Echo remotely with the Alexa app, which you can download to devices running Amazon Fire OS 2.0 or higher (with the exception of the second generation Kindle Fire ), Android 4.0 or higher, or Apple iOS 7.0 or higher. If you don't want to use the app, you can visit Alexa's Amazon homepage.

You have to set up your Amazon Echo using either the app or the website (including connecting to your WiFi network and pairing it with the optional remote or other devices via Bluetooth). You can also use the app or site to:

  • Change settings
  • Consult help
  • Look at and manage your shopping and to-do lists
  • See and manage your timers and alarms
  • Set up news and music services you want to be able to access
  • See your music queue and what's playing on your device right now

In Settings, you can add an additional household member and switch the device from one user's profile to another with the voice command "switch accounts." Doing this allows you to share some digital content, but it also authorizes the other person to make purchases with the credit card on your account, unless you disable purchasing.

Alexa's voice-recognition algorithms improve with use, learning your speech patterns and word usage. The app or website's home screen will display text and graphics cards showing your recent interactions, descriptions and links to get to more related information. The descriptions show you what Alexa heard you say and give you a chance to provide feedback about whether it heard you correctly. The feedback will help teach your virtual assistant Alexa how you speak (more on that later). You can also delete the cards and the voice commands that invoked them (or delete prior commands under History in Settings), although this will apparently take away from whatever Alexa has learned about your speech.

You can further help it learn how you speak by going through the Alexa "Voice Training" session, during which you read 25 commands aloud, and by accessing your previous commands and making corrections where it misinterpreted you.

There are also third-party-created features that you can activate via voice or in the Skills section of the Alexa app or website and then use via voice command on Echo. The thousands of available skills that have come out since the Echo was introduced let you do things like order a ride from Uber or Lyft, play Jeopardy, hear tweets from your Twitter timeline, follow a seven-minute workout, get updates from your Fitbit, order a pizza from Dominos, check on your Capital One accounts and hear news from your favorite outlets. Each skill listing should show you what command or commands to use to access it.

Updates download to the device automatically. Many of its features actually reside in the cloud, where Amazon and third-party developers can add to them anytime.

Amazon's Alexa Appkit also lets third-party developers and manufacturers add Alexa Voice Service to their products at no cost. Alexa capabilities have been added to the Nucleus home intercom, the Pebble Core wearable device and Invoxia's Triby kitchen smart speaker.

What Amazon Echo Can Do

Echo can serve as a speaker for your online music library.

Whether you're next to the device or across the room, once you've woken up your Echo, you can ask it for the time, weather, traffic, sports scores and schedules, news, restaurant and other establishments' info from Yelp, entries from Wikipedia and lots of other information. You just have to learn and use the accepted commands. Your Echo will also send text information to the Alexa app on your phone or tablet, and it can cast further information to a Fire OS tablet.

Echo can play music from your Amazon Music library (containing any digital music purchases from Amazon or music imported from your computer), Amazon Prime Music (accessible by Amazon Prime members), Amazon Music Unlimited (a subscription music service — there is even an Amazon Music Unlimited for Echo subscription available for use on a single Echo), Pandora, iHeartRadio, Spotify and TuneIn, in addition to streaming music from your smartphone or tablet via Bluetooth.

You can even control the music streaming from your phone with voice commands including pause, stop and restart. You can request specific songs or bands, or say more general things, like, "Alexa, play jazz." And you can create new stations in Pandora. The device can play audiobooks via Audible and take advantage of Whispersync to keep your place, and it has the ability to set sleep timers to stop the audio playback after a set amount of time.

Echo gives users the ability to order digital music, Amazon Choice products and Prime-eligible products, or reorder previously placed Amazon Prime-eligible orders. Since anyone in the vicinity can talk to Echo, for added security, you can set a confirmation code that you have to say to place an order, or you can simply turn off purchasing via Settings in the Alexa app.

Echo can be used as part of your connected home to make compatible lights, appliances and smart-home hubs voice activated. Some Echo-compatible connected home brands include Insteon, Belkin WeMo, Philips Hue, ecobee, Samsung, Nest, SmartThings and Wink.

You can make Echo execute more complex sets of actions by setting up an Alexa channel on the third-party site IFTTT ("If This, Then That"), which sets up triggers for certain actions. This means you can use Echo to turn on appliances when alarms go off, control a Nest thermostat , find your phone or add things to your Evernote to-do list via voice command.

As of early November 2016, the device understands North American and UK English and German.

How to Use Echo

Tell Alexa you'd like to hear some Elvis Costello, and your Echo will comply.

The Echo constantly listens for a special wake word to know when to start listening for commands and do your bidding, provided you haven't turned off the device's microphone . The default wake word is "Alexa," but you can change it to "Amazon" or "Echo" using the app. There are plans to add more possible wake commands in the future [source: Davies]. When the Echo's light ring is blue (with a cyan portion toward the person speaking), it is sending audio to the cloud and processing your request.

Echo will understand a certain set of pre-programmed commands, and when you speak the wake word before a command, it does one of three things: performs the task you requested, prompts you for more information or tells you it doesn't understand your request.

You can also press the action button at the top of your Echo or press the talk button in your Alexa app or remote to start issuing commands. You can speak into the remote from other rooms and get Echo to respond. The action button can also be used directly to turn off alarms and timers if you don't want to do it via voice. If you want, you can use the app or website to set the device to play, start and end sounds when it wakes up and when it stops sending your audio.

You can turn off the Echo microphones with the microphone button at the top of the device if you want to be sure it's not sending audio. The light ring will glow red when the microphone is off. Your Amazon Echo device won't listen for the wake word or process commands when the microphone is off, but you can still send requests through the remote control (if you have one). When you press the remote's microphone button and speak into the remote, the Echo's light ring will turn blue while it is sending your audio to the cloud, and it will return to red when you're finished.

Examples of Echo voice commands include:

  • "Alexa, what's the weather in Atlanta, Georgia?"
  • "Alexa, tell me a joke."
  • "Alexa, how far is it from here to Austin, Texas?"
  • "Alexa, sample songs by Elvis Costello."
  • "Alexa, what is the IMDb rating for 'Star Wars: The Force Awakens'?"

You can obviously ask your Echo quite a few things, and it even has some built-in Easter eggs. For instance, if you say the Princess Bride line, "Alexa, inconceivable!," it will reportedly reply, "You keep using that word. I do not think that word means what you think it means" [source: Pogue].

And as with our actual language, there are multiple ways to say some of the same things. For instance, the following should make Echo play the same audiobook:

  • "Alexa, read 'A Christmas Carol.'"
  • "Alexa, play the book 'A Christmas Carol.'"
  • "Alexa, play the audiobook 'A Christmas Carol.'"
  • "Alexa, play 'A Christmas Carol' from Audible."

You can consult the Amazon Echo help pages and the Alexa app for more information on working commands.

Pros and Cons of Amazon Echo

Your Echo can control your smart home devices if your hands are busy chopping.

Echo was offered to some Amazon Prime members in late 2014, and it became widely available for purchase in June 2015. Its price as of this writing is $179.99, and the optional remote is an additional $29.99.

The company is improving and adding new capabilities to Echo and Alexa all the time, like movie showtimes, text-to-speech for Kindle and Yelp local search. With access to the Alexa service being offered free to third-party gadget and app developers, a great many voice-based services have been made available for Echo since the device's release, and we will no doubt see more in the future, both on Echo and other devices.

Amazon Echo has been well received. Reviewers have noted that the device seems to understand natural speech more accurately than a lot of its voice-recognizing counterparts (including Siri and Xbox), even at a distance or over background noise, and that it replies with useful information most of the time, in addition to providing decent sound quality on music playback [sources: Ackerman, Hardawar, Pogue].

As with any service that collects data (in this case vocal recordings) and stores it in the cloud, data breaches are possible. The data stored by Alexa is not entirely anonymous. It has to be connected to your Amazon accounts to remain useful. And the device requires your location information in order to provide services like local weather and traffic, much like your phone does.

Before you buy, you have to weigh whether you're more worried about how Amazon or others might use the information or more wowed by the services and conveniences the info makes possible, just as you must with other data-gathering and sending devices. In the case of Echo, you can at least turn off the microphone array whenever you want, and thanks to its status lights, you can see when it's sending your voice to the cloud.

We've seen voice-activated assistants before, but this is the first one that is mostly untethered from our full-featured computing devices. Amazon Echo is a hands-free step toward the integrated virtual home assistants many of us have assumed would pop up any day now.

Hopefully this means it's only a matter of time before we can issue voice commands for all of our household duties from the moment we wake up to the moment we go to bed, from adjusting our environmental comfort to figuring out what's for dinner. Here's to our future "Star Trek "-like existence.

Lots More Information

Author's Note: How Amazon Echo Works

Amazon Echo sounds like the hands-free voice-activated computer information system that I've wanted for a long time now. I've been considering finding a way to have my tablet read my mail and schedule and get weather info to me in the morning. I use Siri sometimes, but it requires that I pick up my phone, key in a password and hold down a button, which is hard to do when getting dressed or brushing my hair. Echo could potentially free me from stopping to check the phone, tablet or computer, and let me continue getting ready, a great boon for a perpetually running-late, non-morning person. Once again, my research has added a gadget to my wish list.

Related Articles

  • How Speech Recognition Works
  • How Siri Works
  • How Smart Homes Work

More Great Links

  • Alexa Voice Service
  • Amazon Developer
  • IFTTT

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